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Getting Inside The Black Box Gets Real Time Return - (PDF)
By John Southcott, Brock Solutions

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BROCK TO HIGHLIGHT SMART FAMILY OF SOLUTIONS AT CHECK-IN CONFERENCE

Smart Suite

LAS VEGAS, NEVADA, Sept 16-18, 2009


Brock Solutions will be speaking and exhibiting at the upcoming Airport / Airline Check-In Conference on September 16-18 at The Mandalay Bay Resort & Casino, Las Vegas. The theme of this year's comprehensive conference is: "enhancing the passenger experience: from the front door to the plane".

Doubling the exhibition space from last year, Brock plans to demonstrate a number of new check-in related solutions for both passengers and bags. Brock will also be participating in a discussion panel during the conference to answer questions, to share experiences and lessons learned.

Click For more information on the Check-In Conference for our Common Bag Drop Solutions

AIR CANADA MAKES CHECK IN FAST AND EASY FOR CUSTOMERS AND THEIR BAGS;
RECEIVES UK DEPARTMENT FOR TRANSPORT APPROVAL
SETTING NEW INDUSTRY STANDARDS AT UK AIRPORTS

LONDON, HEATHROW, June 8, 2009


Air Canada at Heathrow Airport

Air Canada customers departing London Heathrow airport can now save even more time when checking in for their flight to Canada by using new state of the art technology that combines convenient kiosk check-in and self-tagging options with simple and efficient bag drop-off at designated counters. Air Canada’s new "Quick Drop-Off" system, currently available at its Toronto and Vancouver hub airports, allows passengers to drop off their bags in less than 30 seconds.

Air Canada is the first carrier to receive official UK Department for Transport approval for combining kiosk self bag-tagging with Quick Drop-Off products. The bag drop-off process, using Brock Solutions’ SmartDrop software, is a secure transaction involving scanning the passenger's boarding pass and each bag tag. The airline has been recognized by the UK Department for Transport as setting industry standards for all UK airports.

"Air Canada has long been at the forefront in using new technologies to simplify travel, and we are pleased that our collaboration with BAA [British Airport Authorities] has resulted in setting new self-service industry standards," said Patrice Ouellette, Director, Customer Service Platform for Air Canada. "Air Canada's initiatives to use the most recent and secure technologies to simplify our customers' travel experience have resulted in less time spent checking in and more time relaxing before a flight. In addition, we are looking forward to further self-service enhancements with the expansion in the near future of our paperless mobile boarding passes for all Air Canada flights departing from the UK."

Mike Brown, COO of Heathrow Airport states: "BAA is committed to creating the world's best passenger experience, and the introduction of innovative technology used by Air Canada in its Quick Drop Off system is central to providing a more efficient check-in process. Currently £4bn is being invested across Heathrow to redevelop and refurbish the airport, with over £130 million being spent at Terminal 3, home to Air Canada, where a complete upgrade of check-in is underway."

"Brock Solutions is pleased to see five years of development come to fruition. The acceptance by the Department for Transport is a milestone that marks another positive step towards IATA's Fast Travel initiative to improve the passenger experience for all travelers," said Mark Stokes, Brock Solutions, Director of Airport IT Projects. "We are proud to have partnered with industry leaders, Air Canada and BAA Heathrow, to implement our Common Use Baggage Drop-Off solution that works in conjunction with the Self Service Baggage Tagging kiosk applications at Heathrow Airport." Air Canada plans to roll out this integrated self bag-tagging and Quick Drop-Off kiosk service across Canada and the United States following approvals from Transport Canada, and the U.S. TSA.

About Air Canada Montréal-based Air Canada provides scheduled and charter air transportation for passengers and cargo to more than 170 destinations on five continents. Canada's flag carrier is the 13th largest commercial airline in the world and serves 33 million customers annually. Air Canada is a founding member of Star Alliance, providing the world's most comprehensive air transportation network for Canadian domestic, transborder and international travel. As well, customers can collect Aeroplan miles for future awards through Canada’s leading loyalty program.

In 2008, the readers of Business Traveler magazine voted Air Canada "Best In-Flight Services in North America," "Best Airline for Business Class Service in North America" and "Best North American Airline for International Travel."

About Brock Solutions Having completed over 4,000 automation projects worldwide, Brock Solutions is one of the largest industrial engineering solution providers of real-time automation systems for manufacturing, transportation and logistics. Brock helps airports and airlines improve their operations through a number of solutions including passenger bag drops, passenger security and tracking, bag management and recovery, baggage handling systems and in-line explosive detection systems. More information about Brock Solutions is available at www.brocksolutions.com

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Brock Solutions' Airport Baggage Security Screening Technology Achieves
Department of Homeland Security’s SAFETY Act Certification

Apr. 16 2009


Washington, DC, Apr. 6, 2009 - The Department of Homeland Security (DHS) Science and Technology Directorate's SAFETY Act officially certified Brock Solutions' In-Line EDS Baggage Security Screening System technology, effectively placing Brock’s technology on the Department of Homeland Security (DHS) "Approved Product List for Homeland Security". The approved list can be viewed at www.safetyact.gov.

The SAFETY Act of 2002 (Support Anti-terrorism by Fostering Effective Technologies) provides important legal liability protections for providers of Qualified Anti-Terrorism Technologies – whether they are products or services. The goal of the SAFETY Act is to encourage the development and deployment of new and innovative anti-terrorism products and services that could save lives by providing liability protections.

Brock is committed to the on-going pursuit of providing technology solutions that ensure increased airline passenger safety and airport security in the US and throughout the world. Having implemented more than 30 In-line EDS Baggage Screening Systems, this certification further enhances Brock's reputation and successful track record of anti-terrorism technical deployments.

About Brock Solutions

Having completed over 4,000 automation projects worldwide, Brock Solutions is one of the largest industrial engineering solution providers of real-time automation systems for manufacturing, transportation and logistics. By applying solutions that include Manufacturing Execution Systems (MES), software automation, controls automation, electrical panel fabrication, and simulation; we help our clients to substantially reduce operating costs within their manufacturing and processing facilities.

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Masthead Cut-Down Opens Door to RTP Upgrades

Apr. 14 2009


Kitchener, Ontario - Brock Solutions, in conjunction with their press upgrade partner Masthead International, has been commissioned to supply 7 Goss RTP (Reel Tension Paster) upgrades to the Toledo Blade, as apart of a larger cut-down project that began earlier this year on 2 of the newspaper's 3 Goss Flexoliner presses.

Brock will provide their Digital RTP package known for improving registration through precise tension control. "The Brock package offers time-stamped logging of all paste events, including detailed analysis of the entire paste cycle. This monitoring function is just one of the many advantages that the Toledo Blade hopes to capitalize on to improve their paper's efficiencies." said Robin Wilson, Brock’s Printing Group Business Development Manager. The Masthead/Brock team will be commissioning the RTP's over a four week period scheduled in April/May.

Brock Solutions is an Engineering Solutions company. Brock Solutions' Printing Group specializes in providing technologically advanced solutions designed to minimize interruptions to normal production. Brock's experience and technical know-how allow for the integration of new and existing equipment, while at the same time laying the groundwork for future upgrades.

Masthead International Inc. is a leader in Printing Press Services. Masthead specializes in turnkey press installations, customized rebuild programs, web width changes, engineered reconfigurations, equipment sourcing, and mechanical/electrical audits. Brock Solutions and Masthead International have joined forces to provide the Newspaper industry with innovative web offset press enhancements designed to increase productivity in pressrooms.

For more information contact:
info@brocksolutions.com

Brock Named 50 Best Platinum Status Yet Again!

Feb. 2009


Toronto, CANADA – Brock Solutions has been honored once again with Canada's 50 Best Managed Companies - Platinum Club member status. Canada's 50 Best Managed Companies program was created in recognition of those outstanding companies who have sustained a standard of excellence and leadership in all areas of their business practices and have qualified in the 50 Best award program for at least six consecutive years. Brock Solutions has held Platinum Club since 2003 and is equally proud to be a 50 Best Managed Companies winner since 1996.

The program profiles Canadian companies that have outshined their competitors, created thousands of jobs, produced accelerating revenues and excelled both domestically as well as in foreign markets. The National Post, Deloitte, CIBC and Queen's University sponsor the award.

Platinum Club status "We are thrilled to be sharing our 50 Best Platinum Club status with some of Canada's most elite companies." said Brock President and Co-CEO Vivienne Ojala. "The 50 Best program is recognized globally as a symbol of business excellence. Brock's success is a reflection of the loyalty of our customers, partners and an extraordinary team of dedicated and innovative automation professionals."

About Canada's 50 Best Managed Companies Award

Established in 1993, Canada's 50 Best Managed Companies is the country's leading business awards program, recognizing excellence in Canadian-owned and managed companies with revenues over $50 million. Every year, hundreds of entrepreneurial companies compete for this designation in a rigorous and independent process that evaluates the caliber of their management abilities and practices. Program sponsors are Deloitte, CIBC, National Post, and Queen's School of Business. For further information, visit https://www.canadas50best.com/MeetOurWinners/RequalifiedMembers/

For more information on Canada's 50 Best program visit: https://www.canadas50best.com

Chicago, IL - 2009 System Integrator of the Year

Dec 5th, 2008


Brock Solutions was named the 2009 System Integrator of the Year in the >$25 million, category. Winning companies exemplified excellence in the areas of technical expertise, business skills, and customer satisfaction.

Control Engineering Magazine announced today its winners of the 2009 System Integrator of the Year Award. A panel of independent judges selected three automation system integrators in three separate revenue categories, that stand out from the rest—'the cream of the crop'.

With regard to Brock Solutions, judge Lou Zimmer said, "I was impressed by Brock's initial – and continuing – focus on its people and their relationship with their clients. All of Brock's strengths were a function of their employees' skill, experience, and commitment; not company-centric. Especially impressive was its broad scope of tools to support and recognize employees. The strength of their employees' across-the-board competence and their involvement in professional organizations is an underlying message throughout."

Judge Renee Robbins also commented on Brock's strong employee training and support as evidenced by "their mentor program, internal awards program and extensive training." On the technical side, she pointed to Brock's expertise that is "both broad and specific: from the MES installations to panel shop operations". She was also impressed by Brock's list of conveyor projects, including 44 U.S. airport baggage handling systems.

50 Best Managed Companies Finalists Named

Nov. 2008


Brock Solutions has been named as a South Western Ontario regional finalist in the 2008 Canada’s 50 Best Managed Companies awards program.

Brock Solutions has held Platinum Club status in the Canada’s 50 Best Managed Companies Awards program, since it was introduced in 2003.

The 50 Best Managed Platinum Club Membership is restricted to the elite group of organizations who have been Best Managed companies for six consecutive years or more; Brock has been a winner of the 50 Best Award since 1996.

Now in its 16th year, the 50 Best Managed designation symbolizes Canadian corporate success: companies focused on their core vision, creating stakeholder value and excelling in the global economy.

A full list of national winners is scheduled to be released on Feb 2nd, 2009 in the National Post special report.

For more information on Canada's 50 Best program visit: https://www.canadas50best.com