Baggage Drop-Off

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SmartDrop - (PDF)

One challenge for airport authorities and airlines is how to take advantage of more efficient passenger flows that can defer new building expansion costs and reduce long line ups for passengers.

One practical solution has been to move the bag tagging and bag acceptance away from the traditional ticket counter to a passenger self-service function in the airport or at an off-airport location. With this approach, more efficient passenger flows can be obtained by implementing passenger self-tagging at kiosks and bag acceptance at strategically placed bag drops away from the traditional ticket counters.

As part of this solution, Brock provides SmartDrop, a software bag drop solution that:

• Validates all passenger's bags rapidly averaging 5 to 10 seconds per passenger
• Permits bag drop to be dedicated to one airline or common to a number of airlines
• Requires no DCS host modification
• Securely meets regulatory bodies' requirements, having recognition from the TSA, DFT and Transport Canada

Brock is an IATA strategic partner and has multiple bag drop implementations with passenger self-tagging around the world.

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